In this month's User Interface Design Update Newsletter, Susan Weinschenk, Ph.D., CUA, asks "Is usability testing as we know it about to radically change?" Her debate compares and contrasts automated testing (bad guys) vs. human-operated tests by a usability engineer. Weinschenk answers 5 poignant questions in the article, and while the data was for the most part the same for both the automated and the in-person test, "the usability expert found on average 13 additional usability problems that were not identified in the automated condition". Big score for the good guys! Well worth a read for usability junkies...
Thursday, July 27, 2006
Is Usability Testing About to Change?
In this month's User Interface Design Update Newsletter, Susan Weinschenk, Ph.D., CUA, asks "Is usability testing as we know it about to radically change?" Her debate compares and contrasts automated testing (bad guys) vs. human-operated tests by a usability engineer. Weinschenk answers 5 poignant questions in the article, and while the data was for the most part the same for both the automated and the in-person test, "the usability expert found on average 13 additional usability problems that were not identified in the automated condition". Big score for the good guys! Well worth a read for usability junkies...
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